Error messageUsers in PENDING_USER_ACTION status cannot create transfers
DescriptionThe transfer failed because the user’s UserStatus is PENDING_USER_ACTION.
Categories
Transfer

​
Causes

This error occurs on the POST Create a Transfer endpoint if the AuthorId or the owner of the DebitedWalletId has the UserStatus of PENDING_USER_ACTION. This error occurs regardless of the ScaContext value sent in the request. For more information on when this UserStatus occurs, see the Pending user action guide section.

​
What to do

The PENDING_USER_ACTION value indicates that the user needs to enroll in SCA. To retrieve a new SCA redirection link for them, call the POST Enroll a User endpoint.

​
Example

Example API response to POST Create a Transfer: 
{
    "ScaContext": "USER_PRESENT",
    "Id": "xfer_c_01K1TKMC8GTPZBH5XRR4AACGRX",
    "CreationDate": 1754313404,
    "DebitedWalletId": "wlt_m_01K1TKESVW6HTYQJGTCE5HYNE1",
    "CreditedWalletId": "wlt_m_01K076S3GG60GNZAR2GP34AXHK",
    "AuthorId": "user_m_01K1TKE1Y8DZ94A6MT0062F920",
    "CreditedUserId": "user_m_01K076MX89HG1E64VAVM17DRKY",
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 3001
    },
    "CreditedFunds": {
        "Currency": "EUR",
        "Amount": 3001
    },
    "Fees": {
        "Currency": "EUR",
        "Amount": 0
    },
    "Type": "TRANSFER",
    "Nature": "REGULAR",
    "Status": "FAILED",
    "Tag": "Created using Mangopay API Postman Collection",
    "ResultCode": "002704",
    "ResultMessage": "Users in PENDING_USER_ACTION status cannot create transfers",
    "ExecutionDate": null,
    "PendingUserAction": null
}